Sales managment Essay Example | Topics and Well Written Essays - 750 words

Sales managment - Essay Example Progeon- the subsidiary of Infosys works with international clients spread across the globe and as such, it handles diverse languages, behaviors, expectations and demands (Charlotte 2005). Though it has carved a niche in the call centre market by its innovative training and development programs, yet dynamic forces surrounding globalization and ever changing customer demands place hurdles every now and then. Cultural mismatches have lately become commonplace as companies are intending towards mergers, acquisitions and partnerships with global clients. The industry in which Progeon operates is truly global in the sense that it provides voice and data job services to multinationals by addressing the calls of the clients located worldwide. Thus, global in context of Progeon refer to a 360 degree view of the entire globe. Keeping this fact in mind, it is imperative that Progeon well-trained staff, even after rigorous training is still exposed to cultural issues. Snapshot of those issues with their reason and probable solutions are detailed below: Every person has his own standards of understanding and believing what is wrong and what is right, based on the culture in which he is brought up. The degree of fairness in behavior, dealings and communication also rests on this basic premise of ethical standards. Though the staff at Progeon is imparted training of accent and language, yet they do not operate in the local culture of the customer to which they talk or address the call to. Thus, there remain chances of breach of fairness and violation of ethical standards from both sides and there is no yardstick to measure who has done what and to what extent. This defies the fundamental principle of sales management which starts with rapport and confidence building. As stated above, sales management bears fruits when exercised in the local settings of

LLM Application Essay Example | Topics and Well Written Essays - 750 words

LLM Application - Essay Example The company I work for operates and owns mining of coal and transportation infrastructure in Colombia. As pertains to my academic qualifications, I pursued my high school education at Helevetia School in Bogoto, Colombia between the years 1985 and 1999. I graduated with French baccalaureate and a Colombian bachelor’s degree. Thereafter, I joined Javeriana University where I studied graduate attorney studies between the years 1999 and 2004. In the year 2005, I went to McGill University in Canada where I had my postgraduate studies and attained proficiency in Business Law and English. In 2007, I graduated from Andes University in Colombia with a postgraduate studies in Colombian Business law. I latter went to Javeriana University where I pursued Labor and Social Security Law. I graduated with a master in labor Attorney. As a result of my diversification in areas of education, I can conveniently converse in Spanish. Moreover, being a Swiss national, I can competently converse in French and also converse in English as a fluent second language. With regard to my professional qualifications, I worked at Brigard & Urrutia Abogados in Colombia between April 2006 and July 2007. It is a law firm that specializes in labor and business law and has a repute of satisfaction of its customers due to provision of high quality legal services. I reported to a taxes manager and held the position of labor and Immigrant attorney. In my capacity, I was responsible for advising foreigners on legal issues in Colombia. I was also involved with the human resource issues and aided in advising the clients about their immigration policies. I was also involved in the administration capacity as pertained to remuneration and compensation, labor proceedings, and immigration proceedings. I also executed settlement agreements between the clients we served. During my practicing in this law firm, I was able to reorganize and manage immigration and human resource areas. Thereafter, I worked a t Posse, Herrera, Ruiz & Abogados between July 2007 and June 2008, a company that had a larger base of services; tax planning, litigation both local and international, acquisitions and mergers, and labor and immigration law. I was responsible for labor and immigration Attorney issues at social security, labor and immigration. I also gave legal insights into human resource issues and was able to achieve the opening of immigration and labor area of practice. Between January 2009 and May 2010, I held the position of Attorney in charge of labor relations area and worked at ING Pension and Severance Fund Inc where I reported to the human resource manager. My responsibilities were similar to those carried out in my previous capacities hence making me more competent in the performance of my activities. In addition to then, I was also able to provide legal advice to the foreigners, handled disciplinary proceedings of the firm and management functions. I was able to achieve as pertained to c ontrolling trade unions and aided in channeling complaints of workers through working with labor relations. It is with view of my interest in labor and social security law that I desire to pursue a LL.M program at your institution. This is as a result of the globalism of legal policies and legal practices. The global community of lawyers calls for the need of lawyers to comprehend legal issues that are beyond their scope. The learning of LL.M will enable me to be better equipped to not only serve that legal society with my vast knowledge, but to also serve the community. This is since I will be more prepared and equipped to face the changing law world and the increasing requirements by the society for a knowledgeable lawyer. Moreover, having help